![]() ![]() Most built-in reports and pages only list machines whose state is set to "active". There are built-in states, but you can create your own as well. However, this state can be changed, either manually or by enabling automated cleanup options. By default, a machine's state is set to "active". States are a Lansweeper feature that allow you to keep track of which machines are active in your network, which have been decommissioned, which are in stock etc. Hopefully someone will be able to point me (and our database) in the right direction.Every scanned or manually created computer and device in Lansweeper has an asset state. For the life of me I just can't seem to figure it out though. I've already tried going through all the troubleshooting pages, but I know I'm just missing the database part. Re-running the 10.3.2 Lansweeper Setup file will have the "Upgrade" option greyed out. If I try the Advanced install and uncheck the "New Lansweeper" options, it says "No existing Lansweeper LocalDb database found". I still have the lansweeperdb.mdf file present, and I have old backups if needed too. In , it showed that the LocalDB instance was deleted: ![]() However, the biggest question mark is that in Services.msc, I do not see the Lansweeper LocalDB Service! I used to be able to access the database in SSMS using Windows Authentication, but that doesn't work anymore and I don't know the password to lansweeperuser (I did try mysecretpassword0*). The errorlog shows that the database server could not be found. ![]() For reference, we use an SQL Server (localdb)\.\LSInstance and we only use this one server for Lansweeper. ![]() I found that this was due to the update somehow deleting our database instance. However, now it is stuck at "Update in progress". We were previously on 10.2.4 and we upgraded to 10.3.2. I sent an email to support too, but thought I'd run over here in case this was an easy fix. ![]()
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